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Setup Help

Setup - Moving Saved Messages From One Computer to Another

To move saved messages from one computer to another, follow this procedure:
  1. On the old computer, shut down The ShareVantage.
    pick the "File / Exit The ShareVantage" menu item
  2. Check the Windows Task Scheduler to make sure that "ShareVantageDB.exe" is no longer running.
    Watch the "Processes" table until "ShareVantageDB.exe" disappears from it
  3. Copy the following data files from the old computer to the new computer's Desktop:
    On a box that is NOT running Windows Vista:

    C:\Documents and Settings\(your login name)\Application Data\ShareVantage\db.his
    C:\Documents and Settings\(your login name)\Application Data\ShareVantage\db.idx
    C:\Documents and Settings\(your login name)\Application Data\ShareVantage\db.log
    C:\Documents and Settings\(your login name)\Application Data\ShareVantage\db.map
    C:\Documents and Settings\(your login name)\Application Data\ShareVantage\db.odb

    On a Windows Vista box:

    C:\Users\(your login name)\AppData\Roaming\ShareVantage\db.his
    C:\Users\(your login name)\AppData\Roaming\ShareVantage\db.idx
    C:\Users\(your login name)\AppData\Roaming\ShareVantage\db.log
    C:\Users\(your login name)\AppData\Roaming\ShareVantage\db.map
    C:\Users\(your login name)\AppData\Roaming\ShareVantage\db.odb
  4. Install The ShareVantage on the new computer.
  5. When the "Create a Trial Kit Account" dialog appears, click "Register Later".
  6. Check the Windows Task Scheduler to make sure that "ShareVantageDB.exe" is no longer running.
  7. Copy the data files from the new computer's Desktop to: On a box that is NOT running Windows Vista:

    C:\Documents and Settings\(your login name)\Application Data\ShareVantage\

    On a Windows Vista box:

    C:\Users\(your login name)\AppData\Roaming\ShareVantage\

  8. Restart The ShareVantage.
    pick the "ShareVantage" item from Windows' "Start / Programs" menu
For more information, call 1-800-288-9169